The Dream Town Client Experience
651 - 700 of 1745 testimonials
-
Barry Parker
EdgewaterOver the course of several months during my search and successful property purchase I have worked with and got to know Elizabeth Amidon. During this time she has walked me through the mine field of buying a property in the US, as being from the UK where it is a very different process she has taken me through and explained how things are done in the US to aid both my understanding and to accustom me with the full aspects of what to look for in a property and the purchase process. Elizabeth explained very early on how things worked in the US with regard to what realtors do, and over the weekends we spent viewing properties, where she setup and assisted in my selection/viewing of properties, she got to know my tastes and what I was looking for, and this greatly helped me in removing those that would have been time wasters. We discussed many of the pros and cons for the kind of property I was looking for as we viewed properties and even when we found a property that I was clearly interested in and put an offer on she gave me sound advice on how to proceed and only a last minute bid from another buyer and the realization for what the property was worth stopped me from completing the sale. We continued on over the following few months, broken up by my business trips and holidays, then one weekend Elizabeth prepared some properties for me to view along with a couple I have requested, and as the day went on I found almost every property better than the previous and was definitely interested in each one that I saw, something that had never happened during any of the previous weekends viewings. We quickly arranged second viewings for 3 of the properties (I had a hard time setting the bar for which 3 I wanted to short-list) that I was interested in and she knew exactly which one I would say 'yes' to. During my actual purchase Elizabeth has been the main stay of explaining and orchestrating the various players to get both the necessary paperwork completed and following up with all concerned to ensure we kept on track when it seemed at times that no one else did. I would recommend her for a medal for putting up with me during this time as I asked for explanations and status updates from all concerned.
Barry, Edgewater -
Jeffrey Allen
BronzevilleFrom day one, Denise has been a great resource and aid in my search for a home. Her knowledge, reliability, professionalism, and warm-nature have been great assets, making my dream of home ownership a reality. Denise is equipped with the tools and the "know-how" to change lives of many, because she's already done it for me. Jeffrey Allen, Bronzeville
-
Alison
EdgewaterI wandered into the real estate process knowing approximately what I wanted - but with no idea of how to get there. I consider myself lucky to have stumbled on Josh through the Dream Town website. From day one, Josh answered all my questions and took care of all the details. He explained every strange development to me, kept the process moving, and successfully talked me off a couple of cliffs. He was unflaggingly cheerful and unflappable even when I wanted to get frustrated and throw my hands up on the air - and he took my admittedly tight budget and time constraints in stride. I'd recommend Josh to anyone looking for a realtor who is dedicated, energetic, and professional.
Alison, Edgewater -
Robert Kutzmer
East Rogers ParkJust a note to thank you for helping Nuria and me to find the perfect condo You spent a lot of hours and days driving us all over kingdom to many, many sites. And going back to some sites over and over, and all without one word of complaint. Thanks for being so patient.
Robert Kutzmer, East Rogers Park -
Nuria Kutzmer
East Rogers ParkEstamos muy agradecidos por sus servicios. Tuvimos suerte de que Ud. nos encontara cuando estabamos perdidos mirando condominios y casas por Internet, pensamos que sin sus consejos y dedicacion, nos habria costado mucho mas encontrar nuestro condominio. Gracias por su ayuda y esperamos que sigamos gozando de su amistad.
Nuria Kutzmer, East Rogers Park -
Shannon Dowty
South LoopAlex was referred to me by a friend. She recommended him for his honesty and willingness to help her find the best place for HER, no matter what. I found these comments to be very true of Alex. No matter how many times I changed neighborhoods, no matter how many times I asked him to go look at another property, he was always happy to do it. I know that he must have had other clients, but he was always able to make time for me and that meant a lot. Alex always reassured me that the perfect place was out there for me. He was right! I moved into my loft in the South Loop at the end of July and couldn't be happier!
Shannon, South Loop -
Antonia
Mount ProspectJust a note to tell you how very much I appreciated your hard work, advice, help, and integrity. I am thrilled to own my first home, and feel I could not have done it without you -- you are an exceptional agent and person, and again, I felt so comfortable working with you, although as you are probably aware, I was not particularly easy to work with! I look forward to recommending you to others, including my family. Thanks in advance for helping my brother find his first home.
Antonia, Mount Prospect -
Yosef and Adrianne
Lake Shore EastBeing first time buyers, condo shopping seemed like a daunting task. Gordon not only walked us through the process; but also was in tune with our needs. From the very beginning Gordon made it a point to let us know that he is on our side and that our needs and goals are the number one priority on his agenda. He also kept in close contact with us throughout the following weeks until the closing. Gordon truly provides a complete relationship with the customer and nowadays such careful attention is greatly appreciated. We fully enjoyed Gordon's help and expertise and cannot wait to refer him to our friends. He is a great asset both as a real estate agent and friend. We cannot thank you enough Gordon!
Yosef and Adrianne, Lake Shore East -
Colleen and Dan
West TownAs first time home buyers, I don't think we could've found a better agent than Veronica. She knows every neighborhood in this city inside and out and is very knowledgeable of her profession. We know that she went out of her way to educate us in the home buying process, as well as the current market. When we did find a place that we fell in love with, a bank owned property, we knew it was going to be a difficult purchase. That never slowed Veronica. She worked incredibly hard to make the sale happen and if we had chosen anyone else, I don't think we would've wound up with such a great place to call home. She is an amazing agent and has become a good friend as well. Thanks Veronica.
Colleen and Dan, West Town -
Mr. and Mrs. Johnson
Lincoln SquareAs first time buyers we didn't know a lot about purchasing our first place, but we knew right away we could trust Veronica in helping us make all the right decisions. She is very professional, knowledgeable on neighborhoods and prices, and genuinely enthusiastic about helping others find their home! We have been in our home now for a year and half and are so happy about our purchase and the process thanks to Veronica.
Mr. and Mrs. Johnson, Lincoln Square -
Rachel and Ryan
Humboldt ParkWe couldn't be happier with Veronica as our real estate agent. She is very knowledgeable about Chicago neighborhoods and the home-buying process, is extremely hard working (she answered emails and phone calls at all hours) and dedicated to her clients (she looked at dozens of homes with us during some of the coldest, snowiest winter days), and knows how to lead first-time home buyers through the complex process of purchasing a home. Not only did she help us find our dream home that was within our price range, but she truly made the process a lot of fun. V for Value!
Rachel and Ryan, Humboldt Park -
Tzong Chang
Rogers ParkKim welcomed me with open arms as a customer. She listened to what I was looking for and only showed me homes that met my needs and that I would be interested in. As a first time home buyer I was extremely nervous but Kim made the whole process relaxed and trouble-free. Whenever I had questions she had the answers and helped me with everything, including giving me great referrals. I found my home on my first day out with Kim and she guided me throughout the whole closing. She was knowledgeable, patient, and fun to work with. Thank you for being a wonderful realtor!
Tzong Chang, Rogers Park -
Will Torres
NorthlakeI personally wanted to "Thank You" in helping with the purchase of my first home!!! It was great working with you during our search!!!!! Thank You Very Much!!! We HIGHLY recommend you to anyone looking to buy a home!!!! Great Work!!! AAA+ Rating!!!
-
Stephanie
LakeviewI purchased my first home this past November, and I couldn't have found a better realtor- Steph Sullivan. She is absolutely amazing. Overall, she is a very trustworthy, thorough, knowledgable, kind realtor- and also a great negotiator! I would really recommend her to any homebuyer, as she will really put in the time with you and help you find the perfect home. Not only that, she'll continue to help you along even after you've closed!
Here's a little summary about my experience:
I began my home search over a year ago, and she answered every little question I had. When I decided I was finally serious about buying a home, Steph sat me down and walked me through every step of the way. She explained the process of homebuying and helped me set my expectations. Then the search began. She sorted through all the listings based on my criteria. I also did the same, and we would sit down and talk about each listing that either of us thought would be a good fit. We saw about 10 places on our first outing. She helped point out the positives/negatives about each place right after we left so it would be fresh in our minds. Afterwards, I narrowed it down to three places. Then the real analysis came. She sent me comparables, market research, and answered every question I got. I had a lot of questions... let's just say she was patient with me! She made sure the other agents were prompt at getting answers to me. Then came my first disappointment- I was in the negotiating process with a seller. It turns out the seller was really irrational and I decided to walk away. You would think Steph would be really frustrated with me, but she wasn't. She understood. We started from scratch again. We went out and saw another 8-10 properties. She was on vacation for a few days when I wanted to look at these properties. I told her I could just wait. But she insisted that I shouldn't and had her trustworthy co-worker go with me. She really is persistent! And I'm glad she was because I really fell in love with the condo I saw. We began negotiating and things went along smoothly. She got me a really great deal on the purchase, and made sure I got the best deal possible. She really wouldn't settle for less! She recommended a great lawyer (Dana Siragusa). And after 2 or 3 delays due to lender issues, I finally closed on my first home. Even after, she checked in with me every few days to make sure everything was going alright. She even sent me how-to videos when I didn't know how to work the water heater! I closed 4 months ago, and she still checks in every once in a while to see how everything is. She truly is a wonderful realtor, and someone I now consider as a friend. It's great to not only have an amazing realtor, but someone you can get along with- because you will spend A LOT of time with your realtor! Steph will go the extra mile for you, and that's really what you need in your home buying experience!
Stephanie, Lakeview -
Jimmy Jiang
Hyde ParkI recently purchased a condo with the help of Dream Town Realtor, Stephanie Sullivan. She did an amazing job of guiding me along through this long process. She was extremely organized when identifying potential properties and was available at all times with answers to my questions. She displayed excellent knowledge of the market and was able to efficiently identify the properties that fit my interest. She made wonderful referrals for home inspection, attorney, and lender that allowed the whole process to be successful. When I ran into trouble with my original lender, she personally helped me find another lender who could cater to my unique financial situation. She was very honest and thorough in helping me negotiate with the sellers highlighting all the pertinent issues. Coming from out of state, I was impressed with how often she went out of her way to help whenever she could, no matter how big or how small the issue was. She continued to fight for my best interest all the way until the end, even at the closing table. She continued to offer help even after I moved into my unit. I would highly recommend Stephanie Sullivan to anyone looking to purchase or sell a home.
Jimmy Jiang, Hyde Park -
Jacqui Gu
Rogers ParkStephanie Sullivan came as a recommendation from a friend, and I can't imagine going through the process of purchasing a condo without her help. She made the entire process as painless as possible and went above and beyond in order to make me feel comfortable. She was extremely responsive to any questions I had (sometimes responding to email or calls within the hour), was very informative, and helped guide me through a difficult loan and closing process. She personally went out of her way to help push my offer through, and to make sure that everything ran according to schedule since our time-frame was short and I needed to move out of my apartment within 2-3 months. It was overwhelming at times as a first-time homebuyer, and I cannot stress how invaluable Stephanie was as a realtor and as support. I ended up with a condo I couldn't have even imagined was within my budget thanks to Stephanie. She was a pleasure to work with, and I wouldn't hesitate to recommend her to anyone looking to purchase a home.
Jacqui Gu, Rogers Park -
Jay and Mayuri
Noble SquarePurchasing a home can be an overwhelming experience for any potential buyer, let alone your first home! When we came to a decision that we wanted to buy a home, we looked to Swati for her expertise and guidance. Initially, we had no idea what or where we wanted to live within Chicago, but Swati was able to show us listings based on personal preferences and different neighborhoods within the windy city! Swati was very patient and helped us figure out exactly what we were looking for in our first home. Swati was able to negotiate a great purchase price due to her great work ethic and extensive knowledge of different properties in the area. She also referred us to a great home inspector, amazing attorney, and even a couple mortgage lenders. We consulted with Swati on every aspect of the process and she was tremendously helpful and offered non-biased, truthful opinions on everything we asked her! We are extremely pleased we chose Swati as the first step for our huge milestone and recommend her to anyone looking to purchase or sell their home!
Jay and Mayuri, Noble Square -
Andrew Ripani
West LoopI cannot say enough good things about my experience with Diana. I was a first time home-buyer with really no idea about what I was doing. I was taking this on completely by myself, and was not sure where to go or who to use. I found Diana from a link online, and I was a bit skeptical about using someone I had no connection to other than a few emails and a call. Well, I decided to trust my gut, and exclusively work with her. Honestly, I feel like I won the real-estate agent lotto! She was always available, responded to emails and calls instantly, and truly fought for my best interest throughout the entire process. I decided I would follow her blindly early, and she never lead me astray. When we finally found the place I wanted, and entered the bidding process, she set a price she would not let me go over. If we did not get to the price, she advised me to walk. Honestly, I would have paid more, and she knew it, but she was not in it for the extra commission. Diana truly had my best interest in mind, and we got the place at our price point! At the end of the process, I feel lucky to have had her as my agent, and more importantly a new buddy! I truly would recommend her services to all.
Andrew Ripani, West Loop -
Kacy
UptownI had known Riz Gilani for many years before I made the decision to buy my first condo. I was hesitant about even taking the first step when I ran into Riz one night at a restaurant and he, without hesitation, gave me an emphatic "Yes! You can do this and I will be with you every step of the way." His enthusiasm and patience and real estate know-how kept me going through the entire process; even when things looked like they might fall apart. Riz went from being a good acquaintance to a beloved member of my family. I would recommend him to anyone looking to purchase in Chicago.
Kacy, Uptown -
Brad
Wicker ParkAs with most first-time home buyers, my condo is the largest purchase that I've made in my life to date. The last thing that I wanted to do was put myself in a horrible financial position or choose the wrong neighborhood because I did not understand how to approach the process from search to close. With his extensive knowledge of Chicago, Riz consistently showed me great property after great property, always refining his search based on my experiences. When I found the property for me, Riz was extremely helpful with walking me through all of the agreements and pivotal decisions so that I thoroughly understood the commitments that I was making throughout the process. Buying a home is quite an undertaking so when plunging in for the first time, it was great to have such a supportive and knowledgeable Realtor like Riz as a guide throughout the process.
Brad, Wicker Park -
Susan Oshinski
BucktownWhen working with Neeti Arndt on the sale of our Bucktown residence, I have had the fortune to experience the following characteristics; Cheerful disposition, firm grasp of the current market and trends, respectful of our family in regards to showings, always available, happy to provide visually enhancing recommendations for the residence, firm understanding and grasp of selling expectations, exceptional communication skills, creative exposure of property, focused and attentive, fun and fabulous. I have recommended her to friends/ family and look forward to her continued success.
Susan Oshinski, Bucktown -
Jessica
La Grange ParkNick was fantastic to deal with and we couldn't be happier with our experience. We finally found that perfect house you want to call home, in the area we'd long been hoping to move to. Throughout the daunting and sometimes frustrating process of searching for properties, we found Nick to be very personable and comfortable to work with. He was always available to answer our endless questions, give great advice and overall made us feel like we were his top priority.
-
Tom
South LoopI couldn't ask for more in a real estate agent. Neeti is extremely resourceful, knowledgeable about the market and various neighborhoods, and very honest. But most important, she is patient! I am a type A personality all the way - very picky and anxious - and she didn't bat an eye. Neeti first helped me secure an apartment two years before I entered the buyer's market, and once I was ready to take the leap into home ownership, she walked me through the process step-by-step, taking the time to explain anything I didn't fully understand in regard to the contract and closing processes....which was a lot. I am extremely happy with my first home and am always telling my friends about the wonderful agent that helped me get it.
-
Lauren & Matt
RavenswoodNeeti was a great help from our first meeting to the closing on our new condo. As first time homebuyers, we were very indecisive about what we wanted and whether to buy at all. Neeti guided us to the neighborhoods that best suited our demands and helped us narrow down our "wants" and "needs" list, without pressuring us to make decisions we weren't comfortable with. She thoroughly reviewed the buying process and timeline with us, then consistently reminded us of what we should be doing as buyers at any given time, even after we went under contract. We love our new home and have Neeti to thank for it!
Lauren & Matt, Ravenswood -
Mike N.
West LoopFrom our first conversation about what I wanted to signing my name at closing, Sandra Bass worked tirelessly to make my purchase as painless as possible. As a first time buyer, Sandra was extremely patient and ensured that I understood the process every step of the way. As a client, she made my requests happen but was also able to make excellent recommendations when needed. And now as a new home owner, Sandra has continued to go above and beyond to make sure my transition to my new home went smoothly. I'd recommended her to anyone!
Mike N., West Loop -
Christine Henry
Wicker ParkI would recommend Merav to anyone looking to buy a home. She made the process, which can be intimidating to say the least, smoother than I ever could have imagined. From the first day we met up until I closed last week, she was there every step of the way. She was always extremely detail-oriented and professional without ever pressuring me in any way. I ended up purchasing the very first home we looked at, but she continued to show me places for weeks until I finally made up my mind. She is a wealth of knowledge and will explain anything that you need to know - escrow accounts, closing, etc. She is also very assertive and will ensure you not only love your first home, but get everything you deserve. I absolutely LOVE my first home and have Merav to thank for that.
Christine Henry, Wicker Park -
Cathy
Mount ProspectI have relocated six times in my professional career, so it's pretty tough for a realtor to impress me. However, I must say, Moshe Abir is on top of his game! Moshe demonstrated great integrity and a sincere desire to find me exactly the home I wanted. I highly recommend Moshe Abir to anyone who is serious about buying their dream home.
Cathy, Mount Prospect -
Judy Newmark
AndersonvilleAfter my house sold in the suburbs, it was time to get my butt in gear to find a place to live in the city. I knew Karen would get the job done. I have known Karen for years and I knew not only would she work night and day searching for the right place (she did by the way) but she would not rest until she found the right place for me. Karen is extremely insightful and is able to understand what you are looking for and search until she finds the right fit. Once I was able to make a decision on a condo, Karen was extremely proficient and professional in finalizing the details and the closing. She knew I would be happy in my new place before me! I am thankful for Karen's realtor expertise, knowledge of city neighborhoods and mixing it all up with my personality, my wants and financial needs, Karen found me the perfect place!
Judy Newmark, Andersonville -
Julie Haluska
West LoopKaren has the perfect blend of creative and business talent that is hard to find! She has an in-depth knowledge of the Chicago market and helped me out tremendously with my Loft Purchase! Her keen intuition and savvy is why I recommend her to all my friends and colleagues. Whether selling or buying I give Karen two thumbs up and Five Stars to handle all your real estate needs!
Julie Haluska, West Loop -
Serwaa and Ronell
JolietPrior to meeting Kimberly Adams, we spoke on the phone and discussed what me and my spouse were looking for. On the first day that we met, she showed us (3) houses that matched our profile. The third house ended up being the perfect house for us. She knew what we were looking for us and found it for us. From the time that we made the offer and through out the whole process, she always kept us calm with her positive energy and by reassuring us that everything will be ok. She was always available and there for us when we had any questions or concerns. Working with Kimberly Adams has been a wonderful experience. She made what could have been a stressful task, into a fun and positive experience. She's Awesome!!
Serwaa and Ronell, Joliet -
Lawrence and Ayisha Darko
AshburnWe were looking for an agent and Lawrence saw Kim's car with her sign on it. He searched through the store looking for her. Once he found her, he had a great conversation with her and asked for her business card. He called me and told me how he was impressed with Kim's professionalism and her knowledge of homes. Through the process, Kim worked night and day to find our dream home. Kim made the process stress free, which was very helpful while planning our wedding. After buying our dream home, Kim kept in touch with us, and she also contacted our developer when we had questions about our home. Kim is like family and we only felt right that she was there when we got married in Cancun. Throughout our destination wedding Kim helped out with hair, makeup and setting the reception. She also documented our dream wedding by capturing photos of our trip. We are so Thankful for Kim and have already recommended her to our friends and Family. Thank you Kim.
Lawrence and Ayisha Darko, Ashburn -
Haifie
AvondaleI want to thank you for all your help through out this process to help me get the beautiful home for Perry. It is a dream come true to me. I can not believe how wonderful I feel now that it is accomplished. I feel like a great new beginning for me. Now I can move forward to improve and enjoy my own life. It would not have been possible without your persistent help!!!
Haifie, Avondale -
Janelle St. John
Auburn GreshamI wanted to share the wonderful experience I have had working with Kimberly Adams this past few months. Kimberly #s personality, guiding hand, professionalism, and knowledge of the business made the process of purchasing my first home effortless. With her help I was able to develop a supportive team of individuals who made my dream possible. Kimberly played a major part in connecting me with the "right" people from my bank consultant to my home inspector. Kimberly also fought tirelessly to make that my voice was being heard by the contractor and everyone else involved in the process. Even after the closing of my loan application and the passing of the keys, Kimberly continues to be a source of advice and consul. She is truly a professional and I will recommend her to the first time home buyer and even the seasoned home buyer. I patience, keen attention to detail, and knowledge of her profession will be a great asset to a new buyer and even a seasoned home buyer.
Janelle, Auburn Gresham -
Ilya
Lincoln ParkI've known Gordon since middle school and can speak highly not only of his professional knowledge but character as well. Gordon's competence, expertise, and meticulous nature allowed me find to a place I love. I will most certainly use Gordon in my future real estate endeavors and would strongly recommend him to anyone.
Ilya, Lincoln Park -
Joe Hollendoner
Rogers ParkChad was Dreamy Town! He was energetic, helpful, and a treat to work with!
Joe Hollendoner, Rogers Park -
Jose
MidwayAfter being let down by another realtor for months, I had given up searching for my first home. Thankfully, my girlfriend found Dreamtown and I was given the opportunity to meet and work with Gordon Rosen. He was more than helpful and flexible with my request for a VA approved condo. I knew that finding such a condo will be hard to locate, but Gordon was able to give me a variety of locations with my request. He made sure that I had the best team in my corner and in time, I was able to move in to my new home. I was very pleased with his hard work, professionalism, and great customer service. I would highly recommend him to anyone buying or selling a home.
Jose, Midway -
Ryan
East LakeviewBeing a renter my entire adult life, I was new to the homebuying experience and therefore unsure of how the whole process worked. After independently researching Dreamtown and viewing their website, I was confident in their ability to assist me. I was matched up with Dreamtown realtor Gordon Rosen who, step by step, provided me with the answers I had been looking for. To my surprise, Gordon made himself available every day of the week. He expertly narrowed my home search to be in line with my specific requirements and never strayed from my set budget. Gordon kindly chauffeured me from home to home and provided me with comprehensive materials for each property I visited, complete with specs, details, prices, and other important buyer information. Throughout the entire home search, Gordon listened to my ideas and concerns and then offered his own, professional opinion. His guidance, communication skills, and expertise were always completely merited, valuable, and spot-on. When I finally found the condo I had been looking for, Gordon set our buying plan into action and assisted me every step of the way. While the homebuying experience is never stress-free, Gordon made the process as seamless as possible via his impressive resources, expertise, and genuine interest in getting me what I wanted. I would recommend Gordon to anyone looking to both find the home of their dreams and close the deal with a smile on their face. Gordon is an excellent representation of what customer service and satisfaction is all about.
Ryan, East Lakeview -
Jenn and Dave
Lincoln ParkGordon was a pleasure to work with. During the beginning of our house-hunting, we found other agents to be pushy and aggressive. Gordon was responsive, knowledgeable, and also very accommodating of our home needs and preferences without being overbearing. Since we purchased our home while living out of state, Gordon was crucial to closing our deal by gathering information, and working with the seller to ensure that all details were addressed. We had a wonderful experience working with Gordon and Dream Town and would highly recommend them both.
Jenn and Dave, Lincoln Park -
Mike and Deb
Printers RowElizabeth was perfect. She was really everything that we were looking for in a real estate agent and much more! Being that we were first-time home buyers we were really in dark. Elizabeth was always on top of her game - she was very knowledgeable and always knew the right questions to ask. Elizabeth really connects with the buyer and only showed the kinds of properties that we were interested in. Go with Elizabeth as your agent - you will not be disappointed!
Mike and Deb, Printers Row -
Mariya Dmytriv
Wicker ParkIt was my absolute pleasure to work with Elizabeth on finding medical office space in the Chicago area. Elizabeth was always available to address any questions or concerns that I had and was very prompt in acting on my behalf. I would strongly recommend Elizabeth for people who are looking not just for a Realtor, but for an experienced professional real estate adviser who has a track record of representing her customer's best interests.
Mariya Dmytriv, Wicker Park -
Jen and Chris
AvondaleThanks to Elizabeth purchasing our first home was the best trip of our lives. I have never met a more dedicated agent than Elizabeth. She made us feel comfortable at all times and worked extra hard to find us our perfect first home. Even when we had a million 'first time buyer' questions, she made sure we were 100% comfortable with every decision we were making and was very knowledgeable. Instead of being an agent, she got to know us personally so she could find us the perfect home! She treated us like an old friend instead of a business associate. Thank you Elizabeth! We would not have been able to do it without you!
Jen and Chris, Avondale -
Melissa Ruiz and Paul Grabowski
Hyde ParkElizabeth makes you feel like you are her sole priority. Despite her busy schedule, she's incredibly good at always being available and yet when she's showing you places, you never see her step away to talk to another client-we don't know how she does it. She was very professional in her manner of presenting properties, always making it a point to directly ask about all the pertinent information surrounding the property, e. g. special assessments, and when it came to our closing day, there were no surprises. In addition, my husband and I never felt pressured - we looked at each place calmly with Elizabeth there to either answer any questions that came to mind or to take them down to get answers. She gave just the right amount of guidance we first time home-buyers needed and we can't thank her enough for getting us into our first home!
Melissa and Paul, Hyde Park -
Donnie and Tracy
East Garfield ParkIt was a joy working with Veronica - she really knows the area - she listened and understood what we were looking for - and only showed us properties that fit our criteria. Thanks V
Donnie and Tracy, East Garfield Park -
Lisa Wilson & Brian Schoenbeck
EdgewaterWe were randomly connected with Diana via the Dream Town website while searching for a listing. Meeting her in person you quickly feel her warmth and excitement for what she does, truly a lovely young lady. Beyond just being nice she is trustworthy, always accessible, so knowledgeable, tenacious, and patient. We were difficult clients. After spending a great amount of time searching we decided to put our home search on hold. Starting again a few months later it took us no time at all to find something......when that fell through we were crushed......but decided after that to just put the whole search in Diana's hands. Success! Now we are living in a place we could have never imagined. If Diana didn't REALLY listen this wouldn't have happened. The whole experience is a little bittersweet. Diana has played an important role in a milestone in our lives. As much as I feel we had circumstances that connected us more than the average realtor/client relationship I can't help but feel that all of Diana's clients have the same experience. We wouldn't hesitate for one moment to refer her to anyone we know or don't know for that matter.
Lisa Wilson & Brian Schoenbeck, Edgewater -
Ken Swanson
Lincoln ParkI just completed my second cross country move in the past 12 years and can't believe my good fortune in finding Diana Massaro of Dreamtown on-line and in having her lead me through the search process. She KNOWS Chicago, she works with a great team of lawyers and mortgage brokers to assure that nothing falls through the cracks in the often frustrating closing process. What a pro, and the most punctual and pleasant person to work with that anyone could find. I feel honored to now call her my friend!
Ken Swanson,Lincoln Park -
Melissa H.
Gold CoastDiana was the best! I began the process uncertain of what exactly I was looking for in a new condo. Diana took the time to get to know me on a personal level, and by doing so she was able to help me find the perfect fit. I am so thankful I worked with her and I would whole-heartedly recommend Diana to anyone looking for a new home.
Melissa H., Gold Coast -
Dhilanthi and Shatna
Hyde ParkWe first met Diana "virtually," while searching for Chicago properties online from Switzerland. After seeing some properties with her during a short visit to Chicago, we resumed the search after we arrived here. Within a few weeks we had found our home. There were many qualities about Diana that we liked and admired tremendously — her efficiency and thoroughness to detail, and going out of her way to make sure that the entire process was smooth and stress-free, but most of all her patience and good nature, without ever compromising her professionalism. Having closed on our condo just a couple of weeks ago, there is no question in our mind that Diana will be our realtor if we ever need one again.
Dhilanthi and Shatna, Hyde Park -
Allison and Brian
Near NorthAs first time home buyers, we weren't too sure what we were getting ourselves into. From our first conversation with Diana, we knew we were in good hands. She was always available and attentive to every one of our needs (at all hours of the day/night). She assured us what we were doing was the right thing and guided us along the way, while putting our best interest above all. In what could have been an extremely stressful process, Diana made our first home buying experience such an enjoyable one. Needless to say, Diana gave us 100% of her attention and helped our dreams come true! We absolutely LOVE our place and couldn't imagine living anywhere else! Thanks again for EVERYTHING!
Allison and Brian, Near North -
The Diaz Family
CraiginDiana is a wonderful and charming person, and a great Realtor. For first time buyers she was easy to work with, always available (day, night, weekends) and very helpful. She had our best interest always in mind, and made a personal relationship with us, this understanding our needs and desires. Not only did we buy a great first home, we also gained a good friend.
The Diaz Family, Craigin -
Andrea & Mike Kinder
BucktownEarly this year my husband and I made the decision to purchase a condo in Chicago. After renting for many years, this would be our first home purchase. I worked with Dana a few years ago when I was searching for a new apartment in Chicago. She was so accommodating and easy to work with during that process that I gladly reached out to her in December 2007 just to let her know we were going to start 'looking' to buy a home in the spring of 2008. Over the next few months, we communicated a few times while she waited for us to decide we were ready. What I appreciated most was she was not pushy at all. And when my husband and I finally decided to do our research and get the process going in March of 2008, Dana explained what we needed to do before looking at properties. She gave us referrals to a number of mortgage bankers to find out what we could afford and what to expect given our budget and required amenities. As first time homebuyers, Dana made the process so easy and walked us through step by step. We really felt she had our best interests at heart. When we started to look at properties, Dana was fantastic, allowing us to choose days and times that worked best for us to view properties. She coordinated all the visits, did not give her opinion until we shared ours and quickly understood what we were looking for in our first condo. For example, Dana knew us well enough to suggest looking at an additional property one day after our original search turned up no results. Although it was in a different neighborhood, she thought we would like the layout and interior and she wanted to make sure she understood exactly what we were looking for - and it was a perfect property! She was able to find exactly what we wanted and proved to us it did exist in the city, even though this was not in the right area. She gave us confidence that she knew what we were looking for and would find it! Soon after, we found the condo we eventually purchased. During negotiations, Dana always had our best interests in mind. Although the asking price was high, she would not allow us to make an offer that was over market value. The owner kept trying to argue for the list price and Dana provided him with facts - data about recent home purchases and also mentioning that he had an offer on the table at a time when people are struggling to get financing. Knowing how much we loved the place, Dana continued to work the seller down to our price point, and one week later she called us to say he had accepted! Without Dana, we would have either caved in to the higher price or walked away from the home which we love so much. We are now in the home we love because of her! We will work with Dana again in the future and have already recommended her to our friends. We would be happy to discuss our experience or serve as a reference for anyone who would like to work with Dana Dinello.
Andrea and Mike, Bucktown

