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Erin and Ben | Customer Review

Customer Review - Susie Kanter
Working with Susie was such a pleasure! We worked with her to sell our condo in Lakeview and then to buy our current home in Lincoln Square. On the sell side, Susie never pressured us into making a decision that we were uncomfortable with. She talked with us and provided all the pros and cons and helped us come to a decision that was right for us. It was clear she had our familys best interest as her top priority. When we started the negotiation process, Susie strongly guided us with her years of experience and knowledge of the market. We really trusted her opinion and were glad we did because she got us more for our place then we thought we could get! On the buy side, Susie again had our best interest as her number one priority. She asked the tough questions of the sellers agents to ensure we were not purchasing a home that would give us unforeseen issues. Her knowledge of the market, years of experience and relationships with local agents made us feel confident and excited when it came time to put an offer on a place. When we found out there was a counter offer, Susie was proactive, direct and a true advocate for us. She stayed on top of the situation and ultimately our offer was accepted! Susie always made time for our calls and/or questions and never made us feel like she was too busy to spend time with us. All of the recommendations Susie gave us for a mortgage broker, lawyer, etc. were as professional, responsive, proactive and easy to work with as Susie. We really felt like our whole team had our best interest through the entire process. Susie provided direction, reassurance and comfort during what can be a very stressful and overwhelming process! We would strongly recommend Susie to any of our friends and family and will be using Susie again when it comes time to move on to our next home! Erin and Ben, Lincoln Square

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