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Ksenia Genthe | Customer Review

Customer Review - Patrick O'Brien
Il2533205 Patrick was very professional and helpful right from the beginning. However, what I liked the most, he was very organized and always on top the things. I am out of the state and usually work crazy hours. So, I really didnâ??t have enough time to invest into the process and specially to focus on small details. Patrick stayed on track with everything, even when I wasnâ??t. He always replied to my emails/ calls/ texts almost instantly. Also, what is very important for someone with a crazy schedule, like myself, he didnâ??t waste any of my time and was always straight to the point! He has been living in the city for over 20 years, so he knows all neighborhoods inside out and was an excellent guidance in this area as well. Most importantly, he was just telling me things how they are, and not how I want to hear them, without making it look better and as result misguiding me. He also has a great team of professionals, he works with! I had an absolutely terrible experience with a first lender, my friend recommended me to go with. After I wasted one month submitting every possible paper, you can only imaging at least 5 times, Patrick just pretty much took an initiative and switched me to his lender Matt Ronsen from the neighborhood loans. Matt was able to give me a much better rate and was able to close the deal in 3 weeks, without bagging me 10 times a day with some irrelevant information. So if you are looking to purchase an apartment in Chicago, I would most certainly recommend Patrick not just because of his professional attitude, but also because he is just a fun guy to spend time with!

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